Privacy Policy
We hold certain information about you that comes under the lawful basis of ‘special category data’. It is held so that we can identify you and provide you with the healthcare that you, or a person that you are legally responsible for, requires. We also use your contact information so that we can make and confirm appointments, send annual reminders and occasionally for marketing purposes.
The data we hold in your records is the data you give us at your first appointment eg: name, date of birth, address, contact details (phone no., email address, next of kin). You will also have given us your medical history, including your GP’s name and address. We will not receive information from any third parties unless you have requested this and only then if we feel it is relevant to your care.
We use these details to uniquely identify individual patients, to contact you regarding appointments, to help in our medical assessments/treatments and to identify when we need to consider issues of consent (when treating under 18 year olds for example).
We will never share your information without your prior consent. On occasion we may need to contact another health professional, clinic or hospital regarding your health this will only be done with your agreement. The only time this will be done without prior consent is in the rare circumstance where an emergency occurs and you are not able to give information to the emergency service attending. If asked we will give any information we hold on record about your health and contact details.
The medical history we hold about you can include, past and current conditions and diseases, medication, allergies, any surgeries and/or hospitalisations, and familial medical history. We may take photos of your problem for future reference, this will only be done with your consent, and they will be kept on record and not shared unless requested by you in writing.
Whilst we do hold a record of charges and payments for goods and services provided, we do not hold any credit/debit cards or cvv numbers. Card machine receipts have no identifiable data and are kept for 7 days before being securely destroyed.
The information we hold on you comes under the lawful basis of ‘special category data’, and the conditions we are using are from article 9, paragraphs c, h and i.
Any requests for information about the types of data we hold, the way we use it or our data security should be directed to:
Gillian Grant
Footprints
126 Holderness Road
Hull
HU11 4GD
Privacy Policy Changes
Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and in our sole discretion. We encourage visitors to frequently check this page for any changes to this Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We uses cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of the website may not function properly without the aid of cookies.
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer in order to improve your experience. This section describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or ‘break’ certain elements of the site's functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. In order to provide you with a better experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page which is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
We may also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work social media sites including (but not limited to) Twitter, Facebook, Pinterest, LinkedIn and Reddit will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.